How to Apply for Malaysia Digital Arrival Card

Do You Need an MDAC?


Check if you need a Malaysia Digital Arrival Card and when you should apply

Application Timeline


The Malaysia Digital Arrival Card must be submitted at least 3 days before your journey

Step 1: Prepare Required Documents

7+ days before travel

Gather all necessary documents including your passport (valid for at least 6 months), travel itinerary, and accommodation details in Malaysia.

Step 2: Visit Official Portal

At least 5 days before travel

Access the official Malaysia Digital Arrival Card portal at https://imigresen-online.imi.gov.my/mdac/main to begin your application.

Step 3: Complete Application Form

At least 4 days before travel

Fill out all required fields in the application form, including personal information, passport details, travel dates, and accommodation information.

Step 4: Pay Application Fee

At least 3 days before travel

Pay the application fee (approximately 20 USD) using one of the accepted payment methods. Keep the payment confirmation for your records.

Step 5: Receive Confirmation

1-2 days after submission

After successful submission and payment, you will receive a confirmation email with your MDAC. Save this document electronically or print it for your journey.

Step 6: Present at Immigration

Upon arrival in Malaysia

Upon arrival in Malaysia, present your MDAC confirmation along with your passport at the immigration checkpoint for verification.

Detailed Application Process

Follow these detailed steps to ensure your Malaysia Digital Arrival Card application is completed correctly:

Before you can apply for the MDAC, you need to create an account on the official portal:

  • Visit the official website at https://imigresen-online.imi.gov.my/mdac/main
  • Click on the "Register" or "Sign Up" button
  • Enter your email address and create a password
  • Verify your email address through the confirmation link sent to your inbox
  • Log in to your newly created account

Once logged in, you can begin your MDAC application:

  • Navigate to the "Apply for MDAC" or similar section
  • Select "New Application"
  • Read the instructions and terms carefully before proceeding
  • Click "Start Application" to begin the form

Fill in your personal details accurately:

  • Full name (exactly as it appears on your passport)
  • Date of birth
  • Gender
  • Nationality
  • Contact information (phone number and email address)
  • Emergency contact details

Note: Make sure all information matches your passport data to avoid issues at immigration.

Provide your passport information:

  • Passport number
  • Passport issue date
  • Passport expiry date (must be valid for at least 6 months from your entry date)
  • Country of issue

You may also need to upload a scanned copy or photo of your passport's biographical page.

Enter details about your trip to Malaysia:

  • Purpose of visit (tourism, business, etc.)
  • Expected arrival date
  • Flight or transportation details (flight number, vessel name, etc.)
  • Port of entry (airport, seaport, or land crossing)
  • Expected departure date
  • Return flight details (if applicable)

Provide details about where you will be staying in Malaysia:

  • Accommodation type (hotel, hostel, private residence, etc.)
  • Name of accommodation
  • Complete address
  • Contact number of the accommodation

If you will be staying at multiple locations, provide details for your first accommodation.

Complete your application:

  • Review all information for accuracy
  • Make any necessary corrections
  • Confirm that all details are correct
  • Complete the payment of about 20 USD via a credit/debit card, PayPal, etc.
  • Complete the payment process

After successful payment, you will receive a confirmation page with a reference number.

After submission and processing:

  • Your application will be processed by Malaysian immigration authorities
  • You will receive an email notification when your MDAC is ready
  • Log back into the portal to download your MDAC
  • Save the MDAC electronically on your phone or tablet
  • Print a physical copy as a backup

Keep your MDAC confirmation readily accessible for presentation at immigration upon arrival in Malaysia.

Important Deadlines

Application Submission

At least 3 days before your planned arrival in Malaysia

Processing Time

Typically 1-2 business days after submission

Urgent Applications

For emergency travel, contact the nearest Malaysian embassy or consulate

Application Tips

  • Ensure your passport is valid for at least 6 months beyond your planned stay
  • Double-check all information before submission to avoid delays
  • Have your flight details and accommodation information ready
  • Use a reliable internet connection when completing your application
  • Keep your confirmation email and application number for future reference
  • Apply well in advance to allow time for any potential issues to be resolved

Official Portal

The Malaysia Digital Arrival Card can only be obtained through the official government portal. Be cautious of unofficial websites that may charge additional fees or provide incorrect information.

Go to Official Portal

After Completing Your Application


Confirmation

After successful submission and payment, you will receive a confirmation email with a reference number. This email confirms that your application has been received and is being processed.

If you don't receive a confirmation email within 24 hours, check your spam folder or log back into the portal to verify your application status.

MDAC Document

Once your application is approved, you will receive your Malaysia Digital Arrival Card. This document will include your personal details, travel information, and a unique reference number or QR code.

Save this document electronically on your phone or tablet and print a physical copy as a backup. You will need to present this at immigration upon arrival in Malaysia.

Arrival Process

Upon arrival in Malaysia, proceed to the immigration checkpoint with your passport and MDAC. The immigration officer will verify your MDAC against their system.

Having your MDAC ready for inspection will help expedite the immigration process. After verification, you will be allowed to enter Malaysia for your specified purpose and duration.

Common Issues and Solutions


Application Errors

If you encounter errors during the application process:

  • Clear your browser cache and cookies.
  • Try using a different web browser.
  • Ensure you have a stable internet connection.
  • Check if the official portal is undergoing maintenance.
  • Wait a few hours and try again.

Payment Issues

If you experience problems with payment:

  • Verify that your credit/debit card is enabled for online international transactions.
  • Check if you have sufficient funds in your account.
  • Try an alternative payment method if available.
  • Contact your bank to ensure there are no restrictions on your card.
  • If a payment was deducted but no confirmation received, check your application status before attempting another payment.

Application Status Concerns

If your application is taking longer than expected to process:

  • Log into the portal to check your application status.
  • Ensure you've provided all required information.
  • Verify that your payment was successfully processed.
  • If more than 3 business days have passed, contact support.
  • For urgent travel, contact the nearest Malaysian embassy or consulate.

Information Changes After Submission

If your travel details change after submitting your MDAC:

  • Minor changes (e.g., different flight on same day) usually don't require a new application.
  • For significant changes (e.g., travel dates, accommodation), you may need to submit a new application.
  • If unsure, contact Malaysian immigration support for guidance.
  • Always carry documentation of any changes to show immigration officers if needed.

Ready to Apply for Your Malaysia Digital Arrival Card?

Make sure to apply at least 3 days before your journey to Malaysia. Follow our step-by-step guide to complete your application correctly.

Apply for MDAC

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