The Malaysia Digital Arrival Card (MDAC) requires payment of an application fee to process your submission. This page provides detailed information about the fee structure, payment methods, and related policies.
Understanding the fee requirements and payment options will help ensure a smooth application process for your Malaysia Digital Arrival Card.
| Fee Type | Amount | Notes |
|---|---|---|
| Standard Processing | Approximately 20 USD | Processing time: 1-2 business days |
| Service Fee | Included in the above | Covers processing and verification |
| Additional Travelers | Approximately 20 USD per person | Each traveler requires a separate MDAC |
* Fees are subject to change. The exact amount may vary slightly depending on currency exchange rates.
The fee covers the processing of your MDAC application, including data verification and system maintenance.
Secure storage and management of your travel information in compliance with data protection regulations.
Pre-arrival security screening to facilitate a smoother immigration process upon arrival in Malaysia.
There are no fee exemptions for the MDAC. All travelers who are required to complete the MDAC must pay the application fee, regardless of:
However, certain categories of travelers are exempt from the MDAC requirement entirely. For more information, please visit our Exemptions page.
Visa, MasterCard, American Express, and other major credit and debit cards are accepted.
Secure online payment through PayPal is available in most countries.
In some cases, bank transfer options may be available. Check the official portal for details.
The MDAC fee is typically charged in USD, but your payment may be processed in your local currency depending on your payment method and location.
Currency conversion rates are determined by your payment provider and may include conversion fees.
The charge on your statement may appear in your local currency and may include the name of the payment processor.
The MDAC application fee is typically non-refundable in the following situations:
If your MDAC application is rejected for any reason, the fee is not refundable.
If you cancel your trip to Malaysia after submitting your MDAC application, the fee is not refundable.
If you change your travel dates and need to submit a new MDAC application, the original fee is not refundable.
If you make errors in your application that require a new submission, the original fee is not refundable.
In exceptional circumstances, you may be eligible for a refund:
If a technical issue on the official portal prevents your application from being processed, you may be eligible for a refund.
If you were charged multiple times for a single application due to a payment processing error, you may be eligible for a refund of the duplicate charges.
If there are significant changes to immigration policies that affect your eligibility after you've paid, you may be eligible for a refund.
If you believe you are eligible for a refund, you will need to:
Refund decisions are made on a case-by-case basis and are at the discretion of the Malaysian immigration authorities.
If your payment is declined:
If your payment was processed but you didn't receive a confirmation:
If you encounter technical issues during the payment process:
If you were charged an incorrect amount:
The Malaysia Digital Arrival Card is a mandatory requirement for all travelers to Malaysia. Make sure to apply at least 3 days before your journey to avoid any issues upon arrival.
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