MDAC Application Deadlines

Understanding MDAC Deadlines

Timing is crucial when applying for your Malaysia Digital Arrival Card. Submitting your application within the correct timeframe ensures a smooth entry process when you arrive in Malaysia.

On this page, you'll find detailed information about when to apply for your MDAC, including the earliest submission date, application deadline, and what to do in case of urgent travel.

Plan ahead for a stress-free journey
Avoid last-minute complications
Malaysia Digital Arrival Card application deadlines

Application Timeline


Earliest Application

You can submit your MDAC application up to 7 days before your planned arrival in Malaysia.

While you can apply earlier, your application will only be accepted within this 7-day window before your travel date.

Example: If you plan to arrive on March 15, the earliest you can apply is March 8.

Application Deadline

The MDAC must be submitted at least 3 days before your planned arrival in Malaysia.

Applications submitted later than this deadline may not be processed in time, which could lead to issues upon arrival.

Example: If you plan to arrive on March 15, you must apply no later than March 12.

Processing Time

Standard processing typically takes 1-2 business days after submission.

During peak travel seasons or holidays, processing may take longer, which is why applying early within the 7-day window is recommended.

Tip: Apply as early as possible within the allowed timeframe to account for any potential delays.

Urgent Travel Situations


What to Do in Case of Urgent Travel

If you need to travel to Malaysia urgently and cannot meet the 3-day advance application requirement:

  • Submit your MDAC application immediately, regardless of the timeframe
  • Contact the nearest Malaysian embassy or consulate to explain your situation
  • Prepare documentation supporting your emergency travel (medical documents, death certificates, etc.)
  • Arrive at the airport earlier than usual to allow time for any additional processing
  • Be prepared to explain your situation to immigration officers upon arrival

Note: While exceptions may be made for genuine emergencies, there is no guarantee that you will be allowed to enter Malaysia without a properly processed MDAC.

Emergency Contact Information

For urgent travel situations, contact one of the following:

Malaysian Embassy or Consulate

Find the nearest Malaysian diplomatic mission in your country

Immigration Department of Malaysia

+603-8000 8000 (Office hours: Monday-Friday, 8:00 AM - 5:00 PM MYT)

Email Support

opsroom@imi.gov.my (Include "URGENT TRAVEL" in the subject line)

Important Reminder

The 3-day application deadline is in place to ensure proper processing of all MDAC applications. Whenever possible, plan your travel to Malaysia well in advance to avoid complications with your entry.

Special Cases


Changes to Travel Plans

If your travel plans change after submitting your MDAC:

  • Minor changes (e.g., different flight on the same day): Generally, you don't need to submit a new application if the arrival date remains the same
  • Date changes: If your arrival date changes, you will need to submit a new MDAC application
  • Canceled trip: If you cancel your trip entirely, no action is needed, but the application fee is typically non-refundable

The MDAC is valid only for the specific travel dates indicated in your application.

Multiple Entries

If you plan to exit and re-enter Malaysia during your trip:

  • The MDAC is valid for a single entry into Malaysia
  • For each re-entry, you will need to submit a new MDAC application
  • Each new application must follow the same timeline requirements (3-7 days before arrival)

Plan accordingly if your itinerary includes visits to neighboring countries with returns to Malaysia.

Group and Family Travel

When traveling as a group or family:

  • Each traveler requires a separate MDAC application, including children of all ages
  • All applications should be submitted within the same timeframe (3-7 days before arrival)
  • Parents or guardians can complete applications on behalf of minor children
  • Consider submitting all applications at the same time to ensure the group can travel together

If one member of your group encounters issues with their MDAC, it could potentially affect the travel plans of the entire group.

Technical Issues

If you encounter technical issues when applying for your MDAC:

  • Try using a different web browser or device
  • Clear your browser cache and cookies
  • Ensure you have a stable internet connection
  • If problems persist, contact the MDAC support team immediately
  • Document your attempts to apply (screenshots, error messages, etc.)

Technical issues are not typically accepted as a reason for failing to meet the application deadline, so start the process early to allow time to resolve any problems.

Ready to Apply for Your MDAC?

The Malaysia Digital Arrival Card is a mandatory requirement for all travelers to Malaysia. Make sure to apply at least 3 days before your journey to avoid any issues upon arrival.

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